{"id":177,"date":"2023-03-30T16:51:30","date_gmt":"2023-03-30T13:51:30","guid":{"rendered":"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/front-page\/"},"modified":"2023-05-31T11:40:16","modified_gmt":"2023-05-31T08:40:16","slug":"summary","status":"publish","type":"page","link":"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/en\/summary\/","title":{"rendered":"Summary"},"content":{"rendered":"<div id=\"num-title-image-text-section-block_134a4656920b674c6d4ee5da9641b986\" class=\"alignwide section section--num-title-image-text section--num-title-image-text--no-text section--num-title-image-text--video\">\r\n\t<div style=\"margin-top: 200px\" class=\"container adds\">\r\n        <div class=\"section--num-title-image-text__image\">\r\n            <div class=\"main-img\">\r\n                                    <video autoplay muted loop playsinline>\r\n                        <source src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/05\/Draft2.2.mp4\">\r\n                    <\/video>\r\n                            <\/div>\r\n            <div class=\"number\">\r\n            02            <\/div>\r\n            <div class=\"title\">\r\n                <h2 class=\"h2 heading\">\r\n    \t\t\t\t2022 Summary    \t\t\t<\/h2>\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"section--num-title-image-text__text\">\r\n                    <\/div>\r\n\t<\/div>\r\n<\/div>\r\n\n\n<div id=\"key_figures\" class=\"alignwide section section--stats\">\r\n\t<div class=\"container\">\r\n\t\t\t\t\t<h2 class=\"h2 heading\">\r\n\t\t\t\tGroup\u2019s key figures 2022\t\t\t<\/h2>\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stats row\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--stats__stat col-sm-6 col-md-4\">\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"255\" height=\"300\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/icon-coins-large-255x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/icon-coins-large-255x300.png 255w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/icon-coins-large.png 385w\" sizes=\"auto, (max-width: 255px) 100vw, 255px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__text\">\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__label\">\r\n\t\t\t\t\t\t\t\tSales\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__value\">\r\n\t\t\t\t\t\t\t\t<span class=\"counter\">54,56<\/span>\r\nmln\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--stats__stat col-sm-6 col-md-4\">\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"176\" height=\"164\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/icon-piechart.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__text\">\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__label\">\r\n\t\t\t\t\t\t\t\tNet profit\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__value\">\r\n\t\t\t\t\t\t\t\t<span class=\"counter\">8,41<\/span>\r\nmln\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--stats__stat col-sm-6 col-md-4\">\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"164\" height=\"171\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/icon-rocket.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__text\">\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__label\">\r\n\t\t\t\t\t\t\t\tEBITDA\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__value\">\r\n\t\t\t\t\t\t\t\t<span class=\"counter\">18,14<\/span>\r\nmln\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--stats__stat col-sm-6 col-md-4\">\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"197\" height=\"164\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/icon-piggybank.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__text\">\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__label\">\r\n\t\t\t\t\t\t\t\tOperating profit\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__value\">\r\n\t\t\t\t\t\t\t\t<span class=\"counter\">11,32<\/span>\r\nmln\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--stats__stat col-sm-6 col-md-4\">\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"183\" height=\"204\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/icon-palmchart.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__text\">\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__label\">\r\n\t\t\t\t\t\t\t\tInvestments to fixed assets\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__value\">\r\n\t\t\t\t\t\t\t\t<span class=\"counter\">25,13<\/span>\r\nmln\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--stats__stat col-sm-6 col-md-4\">\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"289\" height=\"300\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/TV_ikoon_klientidearv-289x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/TV_ikoon_klientidearv-289x300.png 289w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/TV_ikoon_klientidearv.png 344w\" sizes=\"auto, (max-width: 289px) 100vw, 289px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__text\">\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__label\">\r\n\t\t\t\t\t\t\t\tEnd customers\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__value\">\r\n\t\t\t\t\t\t\t\t<span class=\"counter\">470<\/span>\r\n000\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--stats__stat col-sm-6 col-md-4\">\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"164\" height=\"164\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/icon-bullseye.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__text\">\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__label\">\r\n\t\t\t\t\t\t\t\tNumber of employees\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__value\">\r\n\t\t\t\t\t\t\t\t<span class=\"counter\">333<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--stats__stat col-sm-6 col-md-4\">\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"289\" height=\"300\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/TV_ikoon_joogi-heitvee-n6ue-289x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/TV_ikoon_joogi-heitvee-n6ue-289x300.png 289w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/TV_ikoon_joogi-heitvee-n6ue.png 344w\" sizes=\"auto, (max-width: 289px) 100vw, 289px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__text\">\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__label\">\r\n\t\t\t\t\t\t\t\tAmount of treated effluent\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__value\">\r\n\t\t\t\t\t\t\t\t<span class=\"counter\">46,54<\/span>\r\nmln m<sup>3<\/sup>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--stats__stat col-sm-6 col-md-4\">\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"289\" height=\"300\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/TV_ikoon_puhastatud-vee-kogus-289x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/TV_ikoon_puhastatud-vee-kogus-289x300.png 289w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/TV_ikoon_puhastatud-vee-kogus.png 344w\" sizes=\"auto, (max-width: 289px) 100vw, 289px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--stats__stat__text\">\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__label\">\r\n\t\t\t\t\t\t\t\tCompliance with drinking and waste water requirements \t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"section--stats__stat__value\">\r\n\t\t\t\t\t\t\t\t<span class=\"counter\">99,84<\/span>\r\n%\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\r\n\n\n<div id=\"chairman_statement\" class=\"alignwide section section--image-and-text\">\r\n\t<div class=\"container\">\r\n\t\t<div class=\"row section--image-and-text__row\">\r\n\t\t\t<div class=\"col-md-6 col-lg-4 col-xl-6 section--image-and-text__image\">\r\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1060\" height=\"1060\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tegevjuht-cropped.png\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tegevjuht-cropped.png 1060w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tegevjuht-cropped-300x300.png 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tegevjuht-cropped-1024x1024.png 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tegevjuht-cropped-150x150.png 150w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tegevjuht-cropped-768x768.png 768w\" sizes=\"auto, (max-width: 1060px) 100vw, 1060px\" \/>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<div class=\"col-md-6 col-xxl-5 offset-xxl-1 section--image-and-text__text\">\r\n\t\t\t\t<div class=\"section--image-and-text__text__wrap\">\r\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"h2 heading\">\r\n\t\t\t\t\t\t\tChairman\u2019s statement\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"section--image-and-text__short-text\">\r\n\t\t\t\t\t\t<p>In 2022, AS Tallinna Vesi increased investments in capital assets. The largest investments were made in the reconstruction of water and sewage networks. Company\u2019s financial results were most affected by high inflation and surge in energy prices, leading the Company to increase its price for water services. Our professional and dedicated team ensured a consistently high-quality and reliable vital service for our customers and consumers.<\/p>\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\t<button type=\"button\" class=\"btn text-popup-toggle\">Read more<\/button>\r\n\r\n\t<div class=\"text-popup\">\r\n\t\t<div class=\"text-popup__wrap\">\r\n\t\t\t<div class=\"text-popup__bg\"><\/div>\r\n\t\t\t<div class=\"text-popup__content\">\r\n\t\t\t\t<div class=\"text-popup__close\">\r\n\t\t\t\t\t<button type=\"button\" class=\"btn--close\" title=\"Close\">\r\n\t\t\t\t\t\t<span><\/span>\r\n\t\t\t\t\t\t<span><\/span>\r\n\t\t\t\t\t<\/button>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"text-popup__pages\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper text-popup__swiper swiper--has-pagination\">\r\n\t\t\t\t\t\t\t<div class=\"swiper-wrapper\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"h2 heading text-popup__title\">\r\n\t\t\t\t\t\t\t\t\t\tChairman\u2019s statement\t\t\t\t\t\t\t\t\t<\/h2>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<div class=\"text-popup__page\">\r\n\t\t\t\t\t\t\t\t\t<h3>New Administrative Contract with the City of Tallinn<\/h3>\n<p>The Services Agreement, signed with the City of Tallinn upon the privatization of AS Tallinna Vesi, expired at the end of 2022. Also in 2022, the Company delivered all 97 contractual levels of service agreed in that agreement. The new Administrative Contract with the City was entered into for the period of 01\/12\/2022-30\/11\/2032. At the same time, AS Tallinna Vesi was appointed as the water undertaker within the main licensed territory of the public water and sewerage system in Tallinn until 30 November 2032. The new Administrative Contract is aimed at ensuring high-quality water services for city residents and entrepreneurs, adherence to the principles of environmental protection, and increased attention to investments in order to ensure the continuous rehabilitation of networks and the sustainability of the company.<\/p>\n<h3>Increasing levels of investment<\/h3>\n<p>We aim to grow investments in fixed assets to secure sustainable infrastructure and continuity of the service. In 2022, we invested \u20ac25 million in our capital assets, increasing, amongst other things, the volume of reconstructed water pipes and sewers to 19 kilometres.<\/p>\n<p>A number of ongoing projects continued in wastewater treatment process, such as the reconstruction of effluent outlet tower, the civil reconstruction works in the main wastewater pumping station at Paljassaare and the reconstruction of aeration tanks at the Wastewater Treatment Plant. In addition, a new point of reception for sewage sludge from septic trucks was completed and the new raw sludge thickeners were installed. In Water Treatment Plant at \u00dclemiste, we continued the reconstruction of filters. Reconstruction of Velodroomi pumping station and installation of UV equipment in several pumping stations will help to improve water quality in our water networks.<\/p>\n<p>Investments made by AS Tallinna Vesi allow to provide high-quality drinking water not only today, but also in the future and keep the environment around us pure.<\/p>\n<h3>Going green<\/h3>\n<p>In addition to investments in water and wastewater assets, properly maintained water and sewerage network, we have taken action to reduce Company\u2019s environmental impact. Today, the electricity energy used at our facilities and in treatment processes is produced from renewable sources.<\/p>\n<p>In 2022, we prepared a Climate Impact Reduction Plan for the Company and set ourselves several ambitious targets. The most ambitious target is to produce at least 50% of all electricity and heat needed within the Company by 2030. The first step was done by signing a contract at the end of last year for the installation of a combined heat and power plant on the Wastewater Treatment Plant at Paljassaare. Both electricity and heat produced from biogas, which is generated in wastewater treatment process during the stabilization of sewage sludge, will be fully used for the own use of the treatment plant and it will cover up to 70% of the plant\u2019s current average annual electricity demand.<\/p>\n<p>This will reduce not only the costs of electricity but also the pressure on the environment and will improve the operational continuity of the plant in case of electricity interruption.<\/p>\n<p>At the end of the year, we started installing remote water meters for our customers, following Company\u2019s regular water meter verification program. In five years or by the end of 2026, all existing water meters in Tallinna Vesi&#8217;s service area will be replaced with smart meters.<\/p>\n<p>Customers who have a smart water meter installed, will no longer have to report their water meter reading. The main advantage of smart meters is the speed and accuracy of data transmission, as well as security and reliability. In addition to consumption data, the smart meter also communicates information about any failures and possible leakages. This in turn helps to save clean water and resources needed for treating water.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<div class=\"text-popup__page\">\r\n\t\t\t\t\t\t\t\t\t<h3>Sustainable financial position<\/h3>\n<p>The activities of Tallinna Vesi highly depend on the surrounding environment. In 2022, the Company&#8217;s financial results were most affected by high inflation rate and surge in energy prices. Since electricity accounts for about 25% of our production costs, the Company had to increase the price for water services to cover its justified costs. The price for water services in Tallinn and Saue increased by 26 cents per cubic meter in average starting from the fourth quarter.<\/p>\n<p>Compared to the last year sales revenue increased, but due to the increased costs, the net profit decreased. The biggest impact on costs came from the increase in the market price for electricity, which led to an increase in electricity costs. Increased sales revenue of water services in 2022 was influenced both by the change in the volume of water consumption in hospitality and entertainment sectors and by the price increase on 1st of October.<\/p>\n<p>We continued with the established dividend policy also in 2022.<\/p>\n<h3>Quality of water remains high<\/h3>\n<p>The quality of drinking water in Tallinn remained stable at a high level. 99.84% of water samples taken from consumers\u2019 tap during 2022 were compliant with all requirements. Last year, we took a total of 3,086 water samples from consumer\u2019s taps. Only 5 of them were non-compliant. High-quality tap water is ensured with the continuous development and maintenance of the water network.<\/p>\n<p>Treated effluent quality from the Wastewater Treatment Plant at Paljassaare was at a high level in 2022, being again fully compliant with all the set requirements. In order to assess the efficiency of the treatment process and the quality of the treated effluent, the concentration of pollutants in influent and in effluent leaving the plant are constantly monitored. The team at the Wastewater Treatment Plant put in a lot of effort to deliver very high standards of treated effluent. The nitrogen and phosphorus removal rates were over 90%.<\/p>\n<h3>Satisfied customers<\/h3>\n<p>In addition to the quality of our product and services, we provide high quality customer service. In 2022, we upgraded our customers self-service platform to make it even more convenient for customers to use. It is essential for us to have regular feedback on the quality of our customer service and the services we provide. In 2022, based on the monthly feedback collected from more than thousand customers, we received an average rating of 4.2 on a 5-point scale and the percentage of satisfied customers was at 83%. The feedback we collect provides us with a valuable input for improving the customer service quality and the services we provide and for making improvements in our business processes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<div class=\"text-popup__page\">\r\n\t\t\t\t\t\t\t\t\t<h3>Outlook for 2023<\/h3>\n<p>In 2023, we aim at continuing to provide high-quality service to the inhabitants of Tallinn and businesses by keeping the Company&#8217;s sustainable financial position and increasing investments in our assets. The Company will focus on the reconstruction of pipelines and the opportunities of using renewable energy solutions to develop sustainable infrastructure and ensure continuity of the service.<\/p>\n<p>The investment plan for next years will be based on the Tallinn public water supply and sewerage development plan that is prepared together with the City of Tallinn. The pipeline reconstruction program for it, was prepared in cooperation with the Tallinn Technical University.<\/p>\n<p>This year, we carry on with the installation of remote water meters for our customers. A number of major investment projects are ongoing and about to start in all main production lines of AS Tallinna Vesi.<\/p>\n<p>For Tallinna Vesi\u2019s subsidiary Watercom, 2022 was a good year in terms of volume and profit margin of services sold outside the Group. The company successfully launched a new manhole repair service and at the end of the year an ice pigging equipment was delivered, which allows to clean water pipes with ice by applying the most innovative technique currently used in Northern Europe. We are optimistic that the success of our subsidiary will continue in the future, and we believe that Watercom also has the potential to develop both existing and new services.<\/p>\n<p>I would like to thank the entire dedicated team in Tallinna Vesi and Watercom, colleagues from Utilitas and the City of Tallinn, and all our customers, consumers and cooperation partners for their long-term and professional cooperation.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Aleksandr Timofejev<\/strong><br \/>\n<strong>Chairman of the Management Board<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"swiper-pagination\" data-label=\"Read more:\"><\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n\n\n<div id=\"highlights\" class=\"alignwide section section--highlights\">\r\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"765\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/banner-sample.jpg\" class=\"img-responsive section--highlights__banner\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/banner-sample.jpg 2560w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/banner-sample-300x90.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/banner-sample-1024x306.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/banner-sample-768x230.jpg 768w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/banner-sample-1536x459.jpg 1536w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/banner-sample-2048x612.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\r\n\t<div class=\"container\">\r\n\t\t\t\t\t<h2 class=\"h2 heading section--highlights__title\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"section--highlights__title__first-line\">2022<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"section--highlights__title__second-line\">Highlights of 2022<\/span>\r\n\t\t\t\t\t\t\t<\/h2>\r\n\t\t\r\n\t\t\t\t\t<div class=\"section--highlights__articles articles\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__articles__nav articles-nav\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span data-index=\"1\" class=\"active\">1<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span data-index=\"2\">2<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span data-index=\"3\">3<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span data-index=\"4\">4<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span data-index=\"5\">5<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span data-index=\"6\">6<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span data-index=\"7\">7<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span data-index=\"8\">8<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span data-index=\"9\">9<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span data-index=\"10\">10<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article target-article row\" data-index=\"1\">\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__text col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section--highlights__article__title\">\r\n\t\t\t\t\t\t\t\t\tAdministrative agreement for next ten years\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article__content\">\r\n\t\t\t\t\t\t\t\t\t<p>In 2022, we entered into the new Administrative Contract with the City for the period of 01.12.2022-30.11.2032. AS Tallinna Vesi was also appointed as the water undertaker within the main licensed territory of the public water and sewerage system in Tallinn until 30 November 2032.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__image col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1120\" height=\"700\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/paljassaare-reoveepuhastusjaam-lk9.jpg\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/paljassaare-reoveepuhastusjaam-lk9.jpg 1120w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/paljassaare-reoveepuhastusjaam-lk9-300x188.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/paljassaare-reoveepuhastusjaam-lk9-1024x640.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/paljassaare-reoveepuhastusjaam-lk9-768x480.jpg 768w\" sizes=\"auto, (max-width: 1120px) 100vw, 1120px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article target-article row\" data-index=\"2\" style=\"display:none\">\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__text col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section--highlights__article__title\">\r\n\t\t\t\t\t\t\t\t\tContinued large investments in wastewater treatment\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article__content\">\r\n\t\t\t\t\t\t\t\t\t<p>In 2022, the reconstruction of effluent outlet tower, the civil reconstruction works in the main pumping station at Paljassaare and the reconstruction of aeration tanks continued. In addition, a new point of reception for sewage sludge from septic trucks was completed and the new raw sludge thickeners were installed.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__image col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1120\" height=\"700\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk11.jpg\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk11.jpg 1120w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk11-300x188.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk11-1024x640.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk11-768x480.jpg 768w\" sizes=\"auto, (max-width: 1120px) 100vw, 1120px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article target-article row\" data-index=\"3\" style=\"display:none\">\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__text col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section--highlights__article__title\">\r\n\t\t\t\t\t\t\t\t\tRenovations on water and sewerage network\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article__content\">\r\n\t\t\t\t\t\t\t\t\t<p>We renovated 19 kilometres of pipes in 2022. This is more than in any of the previous year over the past decade. 2022 saw the reconstruction of Velodroomi pumping station and also the installation of UV equipment in several pumping stations.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__image col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1120\" height=\"700\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk11_2.jpg\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk11_2.jpg 1120w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk11_2-300x188.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk11_2-1024x640.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk11_2-768x480.jpg 768w\" sizes=\"auto, (max-width: 1120px) 100vw, 1120px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article target-article row\" data-index=\"4\" style=\"display:none\">\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__text col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section--highlights__article__title\">\r\n\t\t\t\t\t\t\t\t\tThink green, act green\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article__content\">\r\n\t\t\t\t\t\t\t\t\t<p>To make fresh tap water conveniently available in urban areas, we set up 3 new public drinking water taps in 2022 in cooperation with the City of Tallinn. Over the summer, a total of 38 public drinking water taps were opened throughout the capital city.<\/p>\n<p>In 2022, the Company prepared a Climate Impact Reduction Plan. At the end of the year, we signed a contract for the construction of a combined heat and power plant on the Wastewater Treatment Plant at Paljassaare. Using biogas, which is generated in wastewater treatment process, we will cover up to 70% of the plant\u2019s current average annual electricity demand.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__image col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1120\" height=\"700\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk12_1.jpg\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk12_1.jpg 1120w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk12_1-300x188.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk12_1-1024x640.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk12_1-768x480.jpg 768w\" sizes=\"auto, (max-width: 1120px) 100vw, 1120px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article target-article row\" data-index=\"5\" style=\"display:none\">\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__text col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section--highlights__article__title\">\r\n\t\t\t\t\t\t\t\t\tSmart water meters\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article__content\">\r\n\t\t\t\t\t\t\t\t\t<p>In spring 2022, a contract was awarded to the technology company Telia Eesti AS for the delivery of smart water meters and the transmission of data via Telia\u2019s network. The entire service area will be covered with smart water meters by the end of 2026.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__image col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1120\" height=\"700\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk12_2.jpg\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk12_2.jpg 1120w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk12_2-300x188.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk12_2-1024x640.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk12_2-768x480.jpg 768w\" sizes=\"auto, (max-width: 1120px) 100vw, 1120px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article target-article row\" data-index=\"6\" style=\"display:none\">\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__text col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section--highlights__article__title\">\r\n\t\t\t\t\t\t\t\t\tScholarships and cooperation with universities and trade schools\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article__content\">\r\n\t\t\t\t\t\t\t\t\t<p>In cooperation with three Estonian universities and trade schools, 13 scholarships were awarded to support active students specialized in areas related to the Company&#8217;s core business. In 2022, we had also 21 young people who did their traineeship at Tallinna Vesi and several of them were employed after the traineeship period.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__image col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1120\" height=\"700\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tootajad-lk38_1.jpg\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tootajad-lk38_1.jpg 1120w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tootajad-lk38_1-300x188.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tootajad-lk38_1-1024x640.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/tootajad-lk38_1-768x480.jpg 768w\" sizes=\"auto, (max-width: 1120px) 100vw, 1120px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article target-article row\" data-index=\"7\" style=\"display:none\">\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__text col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section--highlights__article__title\">\r\n\t\t\t\t\t\t\t\t\tTallinna Vesi at Expo 2020 in Dubai\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article__content\">\r\n\t\t\t\t\t\t\t\t\t<p>On Water Business Forum, held on the EXPO 2020 in Dubai, the CEO of Tallinna Vesi, Aleksandr Timofejev, and the CEO of Watercom, Reigo Marosov, introduced the Company and talked about creating a modern, efficient and sustainable water business in Tallinn within 30 years.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__image col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1119\" height=\"700\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/dubai.jpg\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/dubai.jpg 1119w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/dubai-300x188.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/dubai-1024x641.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/dubai-768x480.jpg 768w\" sizes=\"auto, (max-width: 1119px) 100vw, 1119px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article target-article row\" data-index=\"8\" style=\"display:none\">\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__text col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section--highlights__article__title\">\r\n\t\t\t\t\t\t\t\t\tPure water day\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article__content\">\r\n\t\t\t\t\t\t\t\t\t<p>At the end of November, our Water Treatment Plant at \u00dclemiste celebrated its 95 years of operation. To mark this, we organized a conference for our business partners called \u201cPure Water Day\u201d. Together with guest speakers, we shared experiences of what has helped to ensure service continuity during periods of crisis and discussed how to find opportunities for cooperation not only within Estonia but also across Europe.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__image col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1120\" height=\"700\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk13.jpg\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk13.jpg 1120w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk13-300x188.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk13-1024x640.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/aasta-tahtsundmused-lk13-768x480.jpg 768w\" sizes=\"auto, (max-width: 1120px) 100vw, 1120px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article target-article row\" data-index=\"9\" style=\"display:none\">\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__text col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section--highlights__article__title\">\r\n\t\t\t\t\t\t\t\t\tContribution to local community\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article__content\">\r\n\t\t\t\t\t\t\t\t\t<p>In 2022, we continued to support the community by providing our support to several organizations and by participating in charity projects and good causes:<br \/>\n&#8211; Support to the Estonian wheelchair curling team who took part in the Paralympic Games, in cooperation with the Estonian Disabled Athlete Sports Association.<br \/>\n&#8211; Support to Ristiku Elementary School in creating four asphalt games.<br \/>\n&#8211; Support to water companies in the Chernivtsi region of Ukraine by sending pipe repair materials and an off-road car equipped with medical supplies to Ukraine in April.<br \/>\n&#8211; Donations to SA Kiusamisvaba Kool (Foundation for Antibullying Program) and Eesti Toidupank (Estonian Food Bank).<br \/>\n&#8211; Open house days and tours at our treatment plants and discussion groups on water and environment-related topics, conducted with children at schools and kindergartens.<br \/>\n&#8211; Providing free drinking water at nearly 50 events, including running events and the run around Lake \u00dclemiste organized by Stamina, IRONMAN Tallinn triathlon, Kalamaja Days, Tallinn Gymnastics Festival, Song and Dance Day in N\u00f5mme, Investment Festival, Parasports Day, charity run Rat Race, information day for kindergartens I know how to do it and the sustainable business festival Impact Day. Hosting President Alar Karis at the Wastewater Treatment Plant at Paljassaare as part of a day of curiosity, which was covered by the Estonian National Broadcasting program Ringvaade.<br \/>\n&#8211; Showing how drinking water is treated at \u00dclemiste Water Treatment Plant on TV3 program \u00d5htu!.<br \/>\n&#8211; Providing the City of Tallinn with water for the public skating rinks.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__image col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1118\" height=\"700\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/investeerimisfestival.jpg\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/investeerimisfestival.jpg 1118w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/investeerimisfestival-300x188.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/investeerimisfestival-1024x641.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/investeerimisfestival-768x481.jpg 768w\" sizes=\"auto, (max-width: 1118px) 100vw, 1118px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article target-article row\" data-index=\"10\" style=\"display:none\">\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__text col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section--highlights__article__title\">\r\n\t\t\t\t\t\t\t\t\tWatercom&#8217;s continued success\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"section--highlights__article__content\">\r\n\t\t\t\t\t\t\t\t\t<p>Watercom delivered more sales and profit in 2022 than ever before. In 2022, the company successfully launched a new manhole repair service and at the end of the year an ice pigging equipment was delivered, which allow to clean water pipes by applying the most innovative technique.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"section--highlights__article__image col-md-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1120\" height=\"700\" src=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/Mobiilne_jaamasin.jpg\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/Mobiilne_jaamasin.jpg 1120w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/Mobiilne_jaamasin-300x188.jpg 300w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/Mobiilne_jaamasin-1024x640.jpg 1024w, https:\/\/aastaaruanne-2022.tallinnavesi.ee\/wp-content\/uploads\/2023\/04\/Mobiilne_jaamasin-768x480.jpg 768w\" sizes=\"auto, (max-width: 1120px) 100vw, 1120px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\r\n\n\n<div id=\"menu-section-block_278b0b24119248462108e1bd65196a58\" class=\"alignwide section section--menu section--menu--alternate\">\r\n\t<div class=\"\">\r\n\t\t\t\t\t\t\t<div class=\"section--menu__menu\">\r\n\t\t\t\t<ul id=\"menu-main-menu\" class=\"menu\"><li id=\"menu-item-281\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-281\"><a href=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/meie-ettevottest\/\"><span class=\"item-counter\">01<span class=\"menu-item-arrow\"><\/span><\/span>Tallinna Veest<\/a><\/li>\n<li id=\"menu-item-548\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-548\"><a href=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/kokkuvote\/\"><span class=\"item-counter\">02<span class=\"menu-item-arrow\"><\/span><\/span>Kokkuv\u00f5te 2022. aastast<\/a><\/li>\n<li id=\"menu-item-711\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-711\"><a href=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/tootmistulemused\/\"><span class=\"item-counter\">03<span class=\"menu-item-arrow\"><\/span><\/span>J\u00e4tkusuutlik ettev\u00f5tlus<\/a><\/li>\n<li id=\"menu-item-279\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-279\"><a href=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/finantstulemused\/\"><span class=\"item-counter\">04<span class=\"menu-item-arrow\"><\/span><\/span>Finants\u00ad\u00adtulemused<\/a><\/li>\n<li id=\"menu-item-943\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-943\"><a href=\"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/vastutustundlik\/\"><span class=\"item-counter\">05<span class=\"menu-item-arrow\"><\/span><\/span>Vastutustundlik juhtimine<\/a><\/li>\n<li id=\"menu-item-354\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-354\"><a target=\"_blank\" rel=\"noopener\" href=\"https:\/\/tallinnavesi.ee\/wp-content\/uploads\/2023\/03\/as-tallinna-vesi-2022-aastaaruanne.pdf\"><span class=\"item-counter\">06<span class=\"menu-item-arrow\"><\/span><\/span>Vaata PDF aruannet<\/a><\/li>\n<\/ul>\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":{"footnotes":""},"class_list":["post-177","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/en\/wp-json\/wp\/v2\/pages\/177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/en\/wp-json\/wp\/v2\/comments?post=177"}],"version-history":[{"count":29,"href":"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/en\/wp-json\/wp\/v2\/pages\/177\/revisions"}],"predecessor-version":[{"id":1502,"href":"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/en\/wp-json\/wp\/v2\/pages\/177\/revisions\/1502"}],"wp:attachment":[{"href":"https:\/\/aastaaruanne-2022.tallinnavesi.ee\/en\/wp-json\/wp\/v2\/media?parent=177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}